Cookie policy
The purpose of this cookie policy is to provide clear and precise information about the cookies used on our website.
We use our own and third-party cookies for the technical operation of our website, to remember your browsing preferences —such as the store and the language—, to keep your session and your basket, to allow secure card payments and to show the videos of our products. We do not use analytics or advertising cookies.
We inform you that we may use cookies on your computer on condition that you have given your consent, except in cases where cookies are necessary for browsing our website. Every cookie we use today is of the latter kind. If in the future we use cookies that require your consent, they will not be installed until you give it, and you can withdraw it at any time with the «Change my choices» button on this page.
What are cookies?
Cookies and other similar technologies such as the browser's local storage or pixels, are tools used by web servers to store and retrieve information about their visitors, as well as to provide a correct functioning of the site.
Types of cookies
Types of cookies depending on the entity that manages them:
- Own cookies: these are those that are sent to the user's terminal equipment from a computer or domain managed by the owner of the website and from which the service requested by the user is provided.
- Third-party cookies: these are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the owner of the website from which the service requested by the user is provided, but by another entity that processes the data obtained through the cookies. Likewise, in the event that the cookies are installed from a computer or domain managed by the owner of the website itself but the information collected through them is managed by a third party, they will also be considered as third-party cookies.
Types of cookies according to their purpose:
- Technical cookies: are those that allow the user to navigate through a website, platform or application and the use of the different options or services that exist in it, including those that the editor uses to allow the management and operation of the website and enable its functions and services, such as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, make the purchase process of an order, manage payment, control fraud linked to the security of the service, make the application for registration or participation in an event, count visits for the purposes of billing licenses for the software with which the service (website, platform or application) operates, use security features during browsing, store content for the broadcasting of videos or sound, enable dynamic content (for example, animation of loading text or images) or share content through social networks.
Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as another element of design or "layout" of the service offered to the user, the editor has included on a website, application or platform based on criteria such as the edited content, without collecting information from users for other purposes, such as personalising that advertising content or other content. - Preference or personalisation cookies: these are cookies that allow information to be remembered so that the user can access the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to be shown when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.
- Analysis or measurement cookies: these are cookies that allow the party responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked, including the quantification of the impact of advertisements. The information collected through this type of cookies is used to measure the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the data on the use made by users of the service.
- Behavioural advertising cookies: these are those that allow the management, in the most effective way possible, of the advertising spaces on the website. These cookies store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed in order to display advertising based on the same.
- Geolocation cookies: these are used to find out where a user is when they request a service. This cookie is anonymous and is used, for example, to offer you the appropriate information depending on the country you are in.
Types of Cookies according to the time they remain activated:
- Session Cookies: these are those designed to collect and store data while the user accesses a website. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.
- Persistent cookies: these are cookies in which the data remain stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.
Cookies used on our website
Own cookies
| Name | Holder | Purpose | Duration |
|---|---|---|---|
| _medusa_jwt | Bover | Keeps you signed in. | 24 hours |
| _medusa_cart_id | Bover | Remembers your basket between visits. | 7 days |
| _medusa_cache_id | Bover | Keeps your basket and account data out of another visitor's cache. | 24 hours |
| _medusa_session_expired | Bover | Lets us tell you your session ran out instead of failing. | 1 minute |
| _bover_market | Bover | Which store and language you were in, so you land there next time. | 1 year |
| _bover_geo | Bover | The store we would suggest, worked out from your country. | 1 hour |
| _bover_geo_answered | Bover | That you already answered that suggestion, so we stop asking. | 1 year |
| _bover_auth_popup | Bover | Finishes signing in when it opened in a separate window. | 15 minutes |
| _bover_consent | Bover | Your choice about cookies, so we do not ask again. | 6 months |
Third-party cookies
Set by other companies, not by us: Stripe and its anti-fraud provider only when you pay, and Vimeo on product pages with a video. They are technical —without them a card payment cannot be secured nor the video played—, so they do not depend on your choice.
| Name | Holder | Purpose | Duration |
|---|---|---|---|
| __stripe_mid | Stripe | Recognises this device to spot card fraud. | 1 year |
| __stripe_sid | Stripe | The same, for the length of one payment. | 30 minutes |
| m | Stripe (m.stripe.com) | Stripe's own fraud checks, from their domain. | 2 years |
| __cf_bm | hCaptcha (hcaptcha.com) | Tells a person from a bot, for the same fraud checks. | 30 minutes |
| __cf_bm | Vimeo (player.vimeo.com) | Tells a person from a bot when the product video loads. | 30 minutes |
Besides cookies, during payment the browser keeps in its session storage a reference to the payment method created by Stripe —never the card details—, which is deleted when the tab is closed.
How can cookies be disabled in browsers?
The user can, at any time, allow, block or delete the cookies installed on their computer by modifying the configuration parameters of the browser installed on their computer:
- Chrome: Settings -> Privacy and security -> Third-party cookies. For more information, you can consult Google support or the browser's Help.
- Edge: Settings -> Cookies and site permissions -> Manage and delete cookies and site data. For more information, please consult Microsoft support or the browser's Help.
- Firefox: Settings -> Privacy & Security -> Cookies and Site Data. For more information, you can consult Mozilla support or browser Help.
- Safari: Settings -> Privacy -> Manage Website Data. For more information, please consult Apple support or browser Help.
Disabling cookies does not prevent you from browsing the website, although the use of some of its services may be limited and, therefore, your browsing experience may be less satisfactory. In particular, without technical cookies it is not possible to sign in, keep a basket or complete a purchase.
This Cookies Policy may be modified when required by the legislation in force at any given time or when there is any variation in the type of cookies used on the website. We therefore recommend that you review this policy each time you access our website in order to be properly informed about how and why we use cookies.